Last Updated: Sep 06, 2024     Views: 2401

ABCmouse Bring Learning Home graphic

Getting Started

STEP 1: Open a web browser and go to www.abcmouse.com/blho-check-out, or click the link.

Select your State, Library and type your Library Card Number and PIN or password. Click Submit when you're done.

 

STEP 2: Create your ABCmouse account.

Type your email address and create a password. Confirm your entries, then click Submit.

 

STEP 3: Save your confirmation page.

Print or save your confirmation page in case you need to refer to it later.

STEP 4: Download the ABCmouse app.

Download the free ABCmouse mobile app, which is available from Apple App Store and Google Play.

STEP 5: Open the ABCmouse app and click Log In. 

Click the Log In button in the upper right of the screen.

STEP 6: Carefully type email address and password, then click Log In.

STEP 6: Start using ABCmouse.

 

Tips & Resources for Families

To get started, click the For Families tab at www.abcmouse.com/bringlearninghome.

If you are having trouble with checking out ABCmouse accounts, Bring Learning Home Customer Support representatives will be happy to assist you:

Call toll-free 866-779-1872 (Monday-Friday, 8am-5pm PST), or email BLHSupport@ABCmouse.com.

If you have any questions about the ABCmouse: Bring Learning Home (BLH) service along the way, please contact BLH Support or you can also download the Quick Guide for Parents in English and Spanish.

F.A.Q & Troubleshooting

Can I use the ABCmouse mobile app?

Yes. Be sure to click the following link, www.abcmouse.com/blho-check-out, first. Then, create your free ABCmouse account when prompted. Get the ABCmouse app from Apple App Store or Google Play.

Does ABCmouse work on a Chromebook?

Yes. You may use ABCmouse on a Chromebook via a web browser.

How do I reset my Library PIN or password?

Use the PIN Reset Tool to reset or create your PIN or password. Instructions to reset or create it will be emailed to the address on file within 15 minutes.

The app is frozen and/or displaying a solid color. What should I do?

Try closing the app to see if that resolves the issue. If the problem continues, uninstall the app, reboot the device, and add the app again.

What are the minimum system requirements for a computer or mobile device using ABCmouse?

  • Amazon Kindle
    • Minimum Device: Kindle Fire HD 2013 & Above
  • Android Tablet/Phone
    • Android Version: 4.4.
    • Minimum Processor: Qualcomm Snapdragon 845, Samsung Exynos 9609, MediaTek Hello X30, HiSilicon Kirin 970
    • Memory (RAM): 3 GB
    • Storage: 16 GB
    • Google Play Store Certified
  • iOS Version: 9.0
    • Minimum Devices: iPad Air 2, iPhone 6S​​​​​​​
    • Memory (RAM): 2 GB
    • Storage: 16 GB 
  • Chromebooks
    • Operating System: Web-only product access.
    • Minimum Processor: 1 GHz 2-core from 2017 or after (e.g. Acer Chromebook II Series)
  • Desktop/Laptop Computers
    • Operating System: Windows 10, Apple Mojave 10.10
    • Minimum Processor: Intel 3rd Gen Quad Cores, AMD FA and Opteron Quad Cores, Mac Mid 2012 i5-3317U
    • Memory (RAM): 8 GB DDR3
    • Storage: 10 GB
    • Supported Browsers: Latest version of Google Chrome, Mozilla Firefox, Safari and Edge