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FAQ: Frequently Asked Questions - SFPL

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  • Topics
    • 4About
    • 21BiblioCommons
    • 23Books and Materials
    • 22Borrow Items
    • 8Branches
    • 12Classic Catalog
    • 3Collection Development
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    • 11eAudiobooks
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    • 32FAQ
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    • 4Holds / Reserves
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  • How do I renew my Library Card?
    Last Updated: Oct 31, 2024 | Topics:
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  • Printing, Copying, Scanning, and Faxing at the Library
    Last Updated: Apr 29, 2025 | Topics:
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  • How do I renew my checked out items? Why can't I renew?
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  • What documents are required to get a Library Card?
    Last Updated: Sep 11, 2025 | Topics:
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  • What is Hoopla Digital and how does it work?
    Last Updated: Jul 18, 2025 | Topics:
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  • What is Libby by OverDrive and how does it work?
    Last Updated: Jul 11, 2025 | Topics:
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    Views: 143267
  • What is Kanopy and how does it work?
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  • How do I access The Wall Street Journal (wsj.com)?
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  • Do you have typewriters?
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  • What is the San Francisco Historical Photograph Collection?
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  • How do I return an ebook or audiobook early?
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    • Books and Materials
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    Views: 11302
  • What is Hoopla Digital and how does it work?
    Last Updated: Jul 18, 2025 | Topics:
    • eAudiobooks
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    Views: 156862
  • How do I renew eBooks and eAudiobooks?
    Last Updated: Jul 11, 2025 | Topics:
    • eBooks
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    Views: 18961
  • What do I need to know when the OverDrive app sunsets in April 2023?
    Last Updated: Jul 11, 2025 | Topics:
    • eAudiobooks
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    Views: 178
  • What is Libby by OverDrive and how does it work?
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  • What is SFPL's Collection Development Plan?
    Last Updated: Jul 11, 2025 | Topics:
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    • Library Administration
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  • Does the library have 3D printers I can use?
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    Views: 7493
  • Does SFPL offer exam proctoring?
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  • What is Bibliocommons and why should I use it?
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    Views: 19858
  • How do I access The New York Times?
    Last Updated: Jul 02, 2025 | Topics:
    • eMagazines & eNews
    |
    Views: 1002901
  • Does the library lend laptop computers?
    Last Updated: Jun 26, 2025 | Topics:
    • Computers / Equipment
    • Services
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    Views: 21313
  • What is the Scholar Card?
    Last Updated: Jun 25, 2025 | Topics:
    • Library Card
    • Scholar Card
    |
    Views: 3907
  • What is a Teacher Card and how can I get one?
    Last Updated: Jun 11, 2025 | Topics:
    • Borrow Items
    • FAQ
    • Holds / Reserves
    |
    Views: 12978
  • How do I use the FOR LATER Shelf?
    Last Updated: Jun 11, 2025 | Topics:
    • BiblioCommons
    |
    Views: 3723
  • How long will it take to receive requested items from offsite storage?
    Last Updated: Jun 04, 2025 | Topics:
    • Books and Materials
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    Views: 48
  • What is "delayed paging"?
    Last Updated: Jun 04, 2025 | Views: 202
  • What should I do if I return something to SFPL that belongs to another library?
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    • Books and Materials
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    Views: 3699
  • Printing, Copying, Scanning, and Faxing at the Library
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  • How do I pay for or replace a Lost or Damaged item?
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  • What is Excel Adult High School?
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  • How do I suggest a title?
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    Views: 9517
  • Can I receive notification via text message of holds ready to pickup and items due back?
    Last Updated: Feb 27, 2025 | Topics:
    • My Account
    • Notices
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    Views: 22737
  • What is Flipster and how do I use it?
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    • eMagazines & eNews
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  • What apps are available for your eResources?
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  • What is Kanopy and how does it work?
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    • eVideo
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  • How do I reserve a meeting room for my group to use?
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    • Services
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  • What is Borrowing History?
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    • BiblioCommons
    • My Account
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  • Can I access Hoopla ebooks on my Kindle Paperwhite?
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    • eBooks
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  • Can I print from my own computer or laptop?
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  • How do I renew my checked out items? Why can't I renew?
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    • Borrow Items
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    • Services
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    • Borrow Items
    • My Account
    • Services
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  • How do I pay my fees online?
    Last Updated: Oct 15, 2024 | Topics:
    • Classic Catalog
    • FAQ
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    Views: 13265
  • How do I update my address?
    Last Updated: Oct 15, 2024 | Topics:
    • FAQ
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  • Can I request books to be sent through the mail?
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    • Borrow Items
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    • Services
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    • eMagazines & eNews
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  • What is InterLibrary Loan (ILL) and how does it work?
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    • eBooks
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    • eBooks
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  • How do I borrow OverDrive ebooks on a Kobo ereader?
    Last Updated: Jun 28, 2024 | Topics:
    • eBooks
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  • Does the library have an archive of the San Francisco Chronicle?
    Last Updated: Jun 13, 2024 | Topics:
    • Books and Materials
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    Views: 3632
  • How many may I reserve / hold? How many may I borrow? How long may I keep items?
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    • Services
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    • eBooks
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    • BiblioCommons
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    • Borrow Items
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    Views: 16999
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    |
    Views: 475
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    Last Updated: Jul 05, 2023 | Views: 271
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    • Computers / Equipment
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    • BiblioCommons
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    • Donations
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    |
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    • About
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    Last Updated: Jan 31, 2023 | Topics:
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    • Services
    |
    Views: 22142
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    Last Updated: Dec 07, 2022 | Topics:
    • Books and Materials
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    • Summer Reading
    |
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    • Borrow Items
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    • Services
    |
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    • Computers / Equipment
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    • Services
    |
    Views: 3786
  • What happened to OverDrive's automatic checkout of holds?
    Last Updated: Aug 22, 2022 | Topics:
    • eAudiobooks
    • eBooks
    |
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    • My Account
    |
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    • Donations
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    • About
    • Libraries
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  • Can I receive a notice when holds are ready / items are due?
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    • Borrow Items
    • My Account
    • Notices
    • Services
    |
    Views: 5206
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    • Borrow Items
    • My Account
    • Notices
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    Views: 10292
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    • Books and Materials
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    • FAQ
    • Libraries
    • Services
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    Views: 2618
  • Why do I need my PIN at the self-checkout machines?
    Last Updated: Oct 08, 2021 | Topics:
    • Borrow Items
    • Computers / Equipment
    • My Account
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    Views: 895

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