Q. What happens when an item is overdue?

If an item owned by SFPL is overdue by 3, 10, or 21 days the Library sends a notice by email, phone, or postal mail. At 30 days overdue, the Library sends a bill by email or postal mail and the account is blocked from borrowing and renewing physical items. Billed items must be returned, paid for in full, or replaced.

LINK+ and ILL items overdue notices are sent if an item is 3 days overdue and accounts are billed / blocked at 10 days overdue. LINK+ and ILL items may not be paid for or replaced before speaking to staff at 415-557-4406.