Last Updated: Jul 19, 2018     Views: 879

You can receive a notice by email, text message, telephone, or postal mail when items on hold are ready to be picked up and if items are 10 days overdue, 21 days overdue, or 60 days overdue.

If you elect to receive email, you can also receive a courtesy notice when items are due in 2 days. 

To add / change your email address:

  1. Login to your Classic Catalog library account and click "modify personal information" to enter your email address.
  2. Select email as your notice preference and click "save."

If you didn't receive an email notice

SFPL provides info on steps you can take to help ensure you receive the notices we send.

Notices by Text Message

San Francisco Public Library subscribes to a service called LibraryElf that you can configure to send text message alerts for overdue items and items on hold. Complete details about LibraryElf are at sfpl.libanswers.com/faq/97333. If you use LibraryElf, you should also select email as your preference.

Notices by Telephone

Contact us to change the telephone number listed in your online account. Those who elect to receive phone notices will receive a notice by postal mail if an item is 60 days overdue; we appreciate your returning materials on time to help us reduce the waste and cost associated with mailing paper.

Notices by Postal Mail

Please consider selecting email as your preferred method of notification and help us reduce the waste and cost associated with mailing paper. In addition, we appreciate your returning materials on time so that we don't need to mail you any overdue notices.