Last Updated: May 15, 2017     Views: 644

What is Interlibrary Loan (ILL) and how does it work?
Interlibrary Loan is a network of various libraries and institutions in North America that agree to loan items to one another. If the San Francisco Public Library System does not have a book or periodical that you are seeking, we will ask others on the network to send a copy to us so that we may in turn loan it to you.

How is ILL different from other requests / holds?
A request is placed on an item owned by the San Francisco Public Library. An ILL is a request placed to other libraries for items not owned by SFPL.

What do I need to do to request ILL?
You must have a valid San Francisco Public Library card in good standing, and you must fill out the online ILL application form for the material type you are requesting. 

How many ILL requests can I make?
You may have as many as 10 (ten) ILL items on your library account.

What is the cost?
San Francisco Public Library does not charge for ILL requests. However, some lenders may charge a fee, which we would pass on to you. You will always be notified of any fees before we request an item that requires fees be paid.

What can I NOT get through ILL?
Items that are owned by the San Francisco Public Library, such as books, music scores, government documents, microfilm, periodicals (such as magazines, journals, newspapers, and newsletters) and electronic resources (such as eBooks, databases, and related items that cannot be physically delivered). This includes Library Use Only (Reference) items, books published in the current calendar year, and A / V items such as DVDs or CDs.

What is the ILL renewal policy?
Materials may be renewed once for an additional two weeks with the consent of the lending library and must be requested on or before the due date. Only Interlibrary Loan staff can assist with renewal requests. Contact the Interlibrary Loan office at 415-557-4406 to request a renewal. Items that are non renewable will be noted on the information band. Overdue items are not eligible for renewal and must be returned promptly. If you lose or damage an interlibrary loan item, depending on the lending library's policy, you may be fined as much as $250.

How do I contact an ILL staff member?
Call 415-557-4406.